Shipping policy

Thank You for Shopping with Miax Glow!

We're so glad you're here. At Miax Glow, we're committed to getting your party lights to you quickly and reliably — because we know you're excited to light up your space. That's why we ship from a US-based warehouse, so your order doesn't have to cross an ocean to reach your door.

Shipping Times

We work hard to get every order out the door fast.

United States
Estimated delivery time: 4–18 business days
Most orders ship from our US warehouse and arrive on the faster end of this window — business days do not include weekends or public holidays.

International Orders
Estimated delivery time: 7–18 business days
Delivery times may vary depending on the destination country, local customs processing, and carrier service in your area.

Order Processing

Orders are typically processed and shipped within 1 business day. As soon as your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way — usually within 24 hours of purchase.

Tracking Your Order

We know how exciting it is to watch your package make its way to you! Once your order ships, we'll email you a tracking link so you can follow its journey right to your door.

Why Shipping Times Can Vary

While most orders move quickly through our US warehouse, occasional delays can happen due to high order volume, weather, or carrier disruptions. We appreciate your patience if this happens, and we're always here to help if you have questions along the way.

Damaged or Defective Items

Every Miax Glow light is backed by a 12-month warranty. If your item arrives damaged or isn't working properly, reach out within 30 days of delivery and we'll take care of a replacement — no hassle, no runaround.

Your Satisfaction Is Our Priority

Our goal is to make your shopping experience as smooth and enjoyable as the party lights themselves. If you have any questions about your order, our support team is always happy to help at support@miaxglow.com

Thank you for being part of the Miax Glow family — your support means the world to us!

Warm wishes,
The Miax Glow Team